We effectively monitor debtors at early stages of debt past due. In this process we use all available means and communication channels, i.e.
- sms
- mms
- voice message
- phone call
Important from the point of view of process efficiency is reaching the client / debtor / contractor. We achieve high efficiency in this area thanks to the support of an intensive skip tracing process.
Cost optimization is also an important element, therefore in communication with debtors, there is a gradation of activities ranging from the cheapest: e-mail sms, to more expensive as a telephone conversation.
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